Terms & Conditions

Terms and Conditions

Effective Date: 17.10.2024

These Terms and Conditions ("Terms") govern your use of Revive Life Studios’ services and website. By accessing our website or booking our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Services

We provide holistic health services, including but not limited to massage therapy, cupping, nutrition planning, meditation, and other wellness practices. All services are provided by certified practitioners and are intended to support overall health and well-being.

2. Booking and Appointments

  • Booking Process: Appointments can be scheduled via our website, phone, or email. Availability is on a first-come, first-served basis.

  • Payment: Payments for services must be made in advance or at the time of the appointment, either via credit card, bank transfer, or other accepted payment methods. All prices are listed in GBP and include VAT, where applicable.

  • Cancellation Policy: We require 12 hours' notice for appointment cancellations or rescheduling. Cancellations made within this timeframe will not incur a charge. Failure to cancel within this period may result in a charge of 50% of the service fee, unless due to illness, family emergencies, or other significant unforeseen circumstances as deemed appropriate by Revive Life Studios.

3. Health and Safety

  • Client Responsibility: It is the client's responsibility to provide accurate health information before using our services. If you have any medical conditions, allergies, or are pregnant, you must inform us before booking your treatment.

  • Suitability: Our holistic therapies are not a substitute for medical treatment. Always consult your GP or healthcare provider before starting any new wellness program. We reserve the right to refuse services if we believe it may not be safe or suitable for your health condition.

  • Liability Waiver: By using our services, you acknowledge and agree that Revive Life Studios and its practitioners are not liable for any injury, loss, or damage that may arise as a result of using our services, except in cases of personal injury or death caused by our negligence or gross misconduct.

4. Refunds

  • Service Refunds: We aim to provide the highest quality of care, but if you are dissatisfied with a service, please let us know immediately. Refunds will be considered on a case-by-case basis, with specific reasons (such as inadequate service) taken into account.

  • Package Refunds: If you have purchased a package of sessions, unused sessions may be refunded or credited only if canceled in line with our cancellation policy.

5. Intellectual Property

  • Website Content: All content, images, text, logos, and other materials on our website are the intellectual property of Revive Life Studios and are protected under UK copyright law. You may not use, reproduce, or distribute any part of our website without our explicit written consent.

  • Third-Party Links: Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

6. Use of Website

  • Eligibility: You must be at least 18 years old to use our services or website. If you are under 18, a parent or legal guardian must book services on your behalf.

  • Prohibited Conduct: You agree not to use our website for any unlawful purposes or activities, including but not limited to transmitting viruses or malware, or engaging in any fraudulent or misleading activity.

7. Privacy and Data Protection

We are committed to protecting your privacy. Any personal data collected from you is governed by our [Privacy Policy], which complies with the UK GDPR and the Data Protection Act 2018. For further details on how we collect, handle, and protect your data, please refer to our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Revive Life Studios shall not be liable for any direct, indirect, or consequential loss or damage arising out of or in connection with the use of our services or website, except in cases of personal injury or death due to our negligence or gross misconduct.

9. Force Majeure

We will not be liable for any failure to perform our obligations under these Terms due to events beyond our control, including but not limited to natural disasters, acts of government, pandemics, or other significant unforeseen circumstances.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to be bound by the updated Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Revive Life Studios
Email: emien@revivelifestudios.com
Phone: +4474881470718